Call the Access Center 24/7
for Mental Health and Substance Abuse Services
1-800-730-2762

230 East Ridgewood Avenue, Paramus, New Jersey 07652

Issues and Concerns

Bergen Regional Medical Center is committed to providing the best care in a compassionate and humanistic environment. If you have concerns related to care, safety, or customer service, we want to know about them. We encourage you to share any issues with our Department of Patient Relations at the number listed below. Should a matter remain unresolved, additional organizations, also listed below, can offer assistance.

All calls are held in the strictest of confidence.

Bergen Regional Medical Center – Department of Patient Relations

201-967-6879

For patient information, please call 201-967-4300.

The Joint Commission

800-994-6610

New Jersey Department of Health and Senior Services

800-792-9770

Corporate Compliance Hotline

888-203-9067


Joint Commission
NICHE Program Certification
NJ Sharing Network
Stigma Free